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Client Survey

Tell us how we are doing.

A few minutes of your time, and a Lux Enhancement on us. Your answers shape how we schedule, what we offer and where you hear from us.

How the reward works. When you finish you will see a reward code. Give us that code when you book, or mention it at your next service, and we will add the Lux Enhancement you chose. Members can use it on a service day that already has an enhancement, so you receive two that day. Each code is tied to your own response, so it works once and only for you.

Your Details

Are you a Lux Maids Club member?

What Brought You to Us

What prompted you to look for a cleaning service? Select all that apply.
Have you used a cleaning service before?
If yes, how often were you having it?

Finding Lux Maids Club

How did you first hear about us? Select all that apply.
What made you choose Lux Maids Club? Select all that apply.

What Matters Most

How important are each of these when you are choosing a cleaning company?

Trust and background checks
Attention to detail
The same cleaner each time
Price
Flexible scheduling
Products that are safe for family and pets

Recommending Us

How likely are you to recommend Lux Maids Club to a friend or family member?

0 is not likely at all, 10 is extremely likely.

Where You Spend Your Time

This tells us where to show up, and where not to. Select anything you use regularly.

Social platforms
TV and streaming
Music and podcasts
News and magazines
Three hobbies or interests

Anything at all — it helps us know you, and it shapes the little things we do.

Your Reward

Choose the Lux Enhancement you would like *

LuxAir is our air freshener and carpet deodorizer, LuxLaundry Light is one light load, and LuxDish Light is a light amount of dishes.

Only your name and email are required. Everything else is optional — answer what you like and skip the rest.

Where We Serve

Private home care across the western Twin Cities suburbs and select neighborhoods throughout the metro.

We serve the wider Twin Cities metro as well, from Minneapolis and St. Paul to the southern suburbs. What is available varies by address, so use the check above and it will tell you exactly what we can do at yours.